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General Questions Show all answers | Hide all answers  
What is E-ZPass® and how does it work?
E-ZPass® is an electronic toll collection system, which takes cash, coins and toll tickets out of the toll collection process. Instead, drivers establish an account, prepay tolls and attach a small electronic device to their vehicles. Tolls are automatically deducted from the prepaid account as an E-ZPass® customer passes through the toll lane. For additional information, download an E-ZPass® Quick Guide.
Where can I use E-ZPass®?
Please reference E-ZPass® Participating Toll Facilities.
Do I have to mount my E-ZPass® tag on the windshield?
Yes. To ensure you receive the E‑ZPass® toll rate, the tag must be properly mounted on the windshield as shown under E‑ZPass® Info. Holding the transponder or placing it on your dashboard is unsafe and may result in incorrect toll charges, unnecessary toll evasion violations and/or administrative fees.
Where are your Customer Service Centers located and what are their hours of operation?
Click Customer Service Center locations for locations and hours.
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